Contacts scattered
New enquiries arrive by email, text and form — none of them connected to the same record.
Centra puts your contacts, deals, emails, texts, bookings and website in one place — from day one, not after a six-week setup.
A fully working CRM from day one. No per-user pricing. No paywall on the features that make it useful.
The problem
You are the sales team, the delivery team and the admin team all at once. Running everything through a patchwork of apps means the cracks are built in.
New enquiries arrive by email, text and form — none of them connected to the same record.
You know you need to chase someone. You just cannot always remember who or when.
Booking tool, email, texting, website — each one its own login, its own export, its own gap.
Maintained by whoever last touched it, usually out of date, nobody's actual job.
Adding a member of staff should not mean a pricing conversation.
Most CRMs are built for a business with an operations team. You do not have one.
How it works
If you would rather not configure it yourself, we will set Centra up for you. There is no six-week implementation project.
Contacts, deals, emails, texts, bookings and your website — all connected, all visible, no switching between apps.
Ceni, the assistant inside Centra, handles the small stuff — and fetches a human when it cannot. A human, not a ticket queue.
What's included
No paywalled features. No add-ons for the things that make it useful.
Every lead, client and enquiry in one record — with their full email, text and booking history attached.
See every open opportunity at a glance and move them forward without digging through your inbox.
Send and receive email and SMS from inside Centra. The full conversation sits on the contact record, not in your phone.
Let clients book directly. Appointments land straight in Centra, linked to the contact, with no manual entry.
Your website lives in Centra too. Update it without logging into a separate platform or paying a developer.
Add your staff without a pricing conversation. The features that make it useful are not behind a higher tier.
Inside Centra
Your contacts, deals and conversations — all in the same view, all updated in real time.
Every contact, with their full history in one record
Open deals, at a glance, with nowhere for leads to hide
Why Centra
For years we resold someone else's CRM under our own name. Every limitation of theirs landed on our reputation. So we built the one we actually wanted.
That means no feature is locked behind a higher tier to make the lower one look cheap. And it means we know what breaks when a small business relies on a tool that was designed for someone else.
No per-user pricing. Add your team as you grow.
No paywall on the useful features. What you need is what you get.
A human when you need one. Not a ticket queue — an actual person.
Built in the UK, for UK service businesses.
"We built the one we actually wanted."
After years of seeing the gaps in someone else's product, Centra is the CRM we would have switched to.
Ceni works inside Centra. It handles routine tasks, answers what it can, and fetches a human when it cannot. There is a human — not a ticket queue.
Ceni is active inside Centra
Handles the small stuff. Escalates to a person when it matters.
Who it's for
UK service businesses, run by the person who started them, with a handful of staff.
Get a fully working CRM from day one. If you would rather not set it up yourself, we will do it for you.